Description based on the Specified Commercial Transactions Act

Seller name : Imported liquor store Kita Liquor

Sales Manager <br>Azusa Hanratty

Address: 061-1134 
1-3-5 Hirobacho, Kitahiroshima City, Hokkaido

telephone number
090-7880-4139
email address
info@kitaliquor.com
Home page address
https://kitaliquor.com

 

Delivery time : Bank transfer: within 10 days after payment is confirmed
For credit card payments, Shop Pay payments, and Google Pay: Within 10 days after payment confirmation

Explanation of fees other than the product price <br>In addition to the sales price, shipping fees, cash on delivery fees, and bank transfer fees may be charged. Please check the "Shipping Policy and Shipping Fees" and "Payment Methods" in the User Guide.

Payment method available is credit card.
[Bank transfer] Bank transfer must be paid in advance. Please pay the bank transfer fee.
[Cash on delivery] A cash on delivery fee of 330 yen (tax included) will be charged.
Payment Deadline
Shop Pay, Google Pay: When placing an order
Credit card: When ordering
Bank transfer: Payment must be made in advance. If payment is not received within 3 business days from the day after we send you the order confirmation email, your order will be automatically cancelled.
Cash on delivery: At the time of product delivery

Cancellation from us
If, after analyzing your credit card information, we determine that your order may be fraudulent, we will cancel your credit card payment to prevent chargebacks. In that case, we will only accept bank transfers and cash on delivery.

Returns and Refunds
We pay close attention to the quality of our products, but in the unlikely event that a product is defective or delivered incorrectly, we will refund your money. However, please note that, as a general rule, we do not accept returns due to customer convenience.
Please contact us within one week of delivery.
*We cannot accept requests for refunds or returns after one week has passed since delivery.
*We may not be able to exchange items that are out of stock.
*Please contact us in advance and we will not accept any products other than those that we have approved.

Refunds when returning items

If we accept your return due to an error on our part, we will transfer the amount of the return to your designated bank account.

Conditions of Sale : "We do not sell to persons under the age of 20"

Liquor sales manager sign

Company name / location

Kita Liquor 1-3-5 Hirobacho, Kitahiroshima City, Hokkaido

Name of liquor sales manager

Azusa Hanratty

Date and venue of alcohol sales management training

July 27, 2023 / Sapporo Minami Retail Liquor Dealers Association Conference Room

Deadline for next training course

July 26, 2026

Training organization name

Sapporo Minami Liquor Retailers Association